Privacy Policy

Last updated: 1 January 2025

1. Who we are

kylecopywriter S.L. (NIF ESB-18447231) operates kylecopywriter.com. Our registered address is C. Sta. Herminia, 29, Beiro, 18013 Granada, Spain. We can be contacted at privacy@kylecopywriter.com.

2. Information we collect

We collect information you provide directly when you complete the contact form, the checkout form, or the package builder. This includes your name, email address, phone number, country of residence, and any project notes you submit.

We also collect technical data automatically, including your IP address, browser type, operating system, pages visited, and time spent on the site, through our server logs and cookie systems.

3. How we use your information

• To respond to your project inquiries and provide the copywriting services you have purchased.
• To process your payment through our payment processor, Stripe.
• To send order confirmations and project update communications.
• To comply with our legal obligations under Spanish and European law.
• To improve the website experience through aggregated, non-identifiable analytics data.

4. Legal basis for processing

We process your personal data on the following legal bases: (a) performance of a contract, when you have purchased a service; (b) your consent, when you submit a contact form; (c) our legitimate interests, for site analytics and fraud prevention; and (d) compliance with legal obligations.

5. Data sharing

We do not sell your personal data. We share limited data with the following third-party services strictly to operate the business: Stripe Inc. (payment processing), and our email service provider for transactional emails. All processors are contractually bound to handle your data in accordance with GDPR requirements.

6. Data retention

We retain client data for six years following the last transaction, as required by Spanish tax law. Contact form submissions are retained for 12 months unless a project is initiated, in which case standard client retention applies.

7. Your rights under GDPR

You have the right to access, correct, erase, restrict processing of, and export your personal data. You may also object to processing and withdraw consent at any time. To exercise any of these rights, contact us at privacy@kylecopywriter.com. You have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.

8. Cookies

We use essential cookies to maintain your session and language preference. Analytics cookies are only activated with your explicit consent via the cookie banner. See our Cookie Policy for full details.

9. Changes to this policy

We may update this policy to reflect changes in our practices or applicable law. The date at the top of this page indicates when it was last updated. Continued use of the site after changes constitutes acceptance of the revised policy.

10. Contact

For privacy-related questions, write to us at privacy@kylecopywriter.com or send a letter to C. Sta. Herminia, 29, Beiro, 18013 Granada, Spain.